Dydx ® Exchange

Your complete guide to logging in, troubleshooting, account recovery, 2FA reset, and official support.

What is Dydx ® Exchange?

Dydx ® Exchange is a decentralized trading platform focused on perpetual contracts, spot markets, and on-chain derivatives. It allows traders to access low-latency markets with non-custodial wallets or custodial integrations.

Official links: dydx.exchange (main app), docs.dydx.exchange (documentation & API guides), Dydx Help Center.

Logging into Dydx ®

Troubleshooting common login issues

Dydx Login not working / Unable to login: clear browser cache, disable extensions, try another browser, or reconnect using WalletConnect. If the issue persists, capture logs/screenshots and contact support.

Can't verify / error decline: Usually caused by rejected signature requests or network mismatch. Refresh and reconnect using the correct wallet and domain.

Dydx App not working / Error connecting account: Ensure the app is up-to-date, check official announcements for outages, and try connecting from another device.

Account recovery & 2FA

Dydx ® uses wallet-based login, so account recovery requires your seed phrase or private key. For users using email magic links or custodial integrations, follow the account recovery instructions in the Dydx Help Center. 2FA reset is also managed through official support channels.

FAQs

Where do I log into Dydx ®?
Use dydx.exchange and connect your wallet. Email magic links are also supported.
Why is my wallet signature rejected?
You may have rejected the signature or connected on the wrong network. Reconnect carefully on the correct domain.
How do I recover my Dydx ® account?
Use your wallet seed phrase or follow recovery instructions via the Dydx Help Center if using email-based login.
How to reset 2FA?
Submit a request through the Dydx Help Center with your wallet or account details.
What should I include in a support request?
Provide wallet address, exact error messages, timestamps, screenshots, and transaction IDs to speed up resolution.
Is Dydx ® safe from phishing?
Always verify official URLs before signing any message. Never share your seed phrase.